TC999 Privacy Policy — Your Data Is Safe With Us

Welcome to TC999. We understand how sensitive your personal information is, which is why data protection has been a top priority at TC999 from day one. This Privacy Policy clearly explains what data we collect, why we collect it, where it is stored, and how we keep it safe.

By registering with or using TC999, you agree to this Privacy Policy. Any changes we make will be posted on this page, and where appropriate, we will notify you directly.

TC999 only collects the information strictly necessary to provide our services. Collecting unnecessary data goes against our principles. The different types of data we collect are outlined below.

Visiting the TC999 website or app automatically collects certain technical information, including your browsing patterns, time spent on each page, and the device you're using. This data is used solely to maintain site performance and security.

TC999 uses your information only for specific, legitimate purposes. We believe transparency in how data is used builds trust with our users. A full list of how we use your information is provided below.

• To create and manage your account and verify your identity.
• To securely process all financial transactions, including deposits and withdrawals.
• To keep you informed about TC999 bonuses, promotions, and rewards.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To meet legal obligations and satisfy the requirements of regulatory authorities.
• To improve TC999's service quality and develop new features.
• To promote responsible gaming and protect users from excessive gambling.
• To improve customer service quality and resolve complaints more efficiently.

TC999 never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners — always under strict confidentiality agreements.

• Payment Processors Mobile banking services such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
• Security & Verification Partners Specialist technology partners handle limited data for KYC verification and fraud prevention.
• Legal Authorities Data may be disclosed to relevant authorities in response to a court order or legal obligation.
• Analytics Services Anonymous, aggregated data is used in analytics tools to help us understand site performance.

TC999 uses the latest industry-standard technology to protect your data. Our security infrastructure operates across multiple layers to ensure no unauthorised access is possible.

• All data is secured with 256-bit SSL/TLS encryption — from your browser all the way to our servers.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is available for your account.
• Round-the-clock system monitoring — unusual activity is detected instantly.
• TC999 staff may only access your information when required for legitimate work purposes.
• Regular security audits and penetration testing are conducted.

TC999 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help ensure the site functions properly and remembers your preferences.

You can disable cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain features on TC999.

While you're with TC999, you have full control over your data. Here's a summary of your key rights.

TC999 does not retain your data longer than necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Financial transaction records — minimum 5 years (as required by law).
• KYC documents — 5 years after account closure.
• Gaming history — 2 years after account closure.
• Communication records (chat, email) — 2 years.
• Technical logs (IP, session) — 1 year.
• Marketing preferences — until consent is withdrawn.

After the retention period, data is securely deleted or anonymised so that you can no longer be identified.

TC999 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to anyone under 18.

• Date of birth verification is mandatory at the point of registration.
• A national ID or birth registration certificate may be requested if there is any doubt.
• Any account found to belong to a minor is closed immediately.
• Parents can contact our support team to restrict their child's access.

For any questions, concerns, or requests regarding our Privacy Policy, reach out to us through any of the channels below. TC999's data protection team is always here to help.

TC999 reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified in advance via your registered email or mobile number. The latest version of the policy will always be available on this page.